Cancellation & Refund Policy

Subscription Cancellation

  • Users may cancel their SmartVakheel.AI subscription at any time through account settings or customer support.
  • Cancellation stops future renewals only.
  • Access continues until the end of the current billing period.
  • No partial or pro-rata refunds for unused time.

Refund Policy

SmartVakheel.AI follows a strict no-refund policy for subscriptions and digital services.

Refunds are considered only in rare cases, such as:

  • Duplicate payment
  • Failed transaction where amount was deducted but service not activated
  • Legal or regulatory restrictions preventing service delivery

All refund requests must be raised within 7 days of the transaction date.

Refund Processing Time

  • Approved refunds will be issued to the original payment method only.
  • Refunds are processed within 7 to 10 business days, depending on bank and payment gateway timelines.

No Refund Scenarios

Refunds will not be provided for:

  • Partial usage or non-usage
  • Change of mind
  • Dissatisfaction with AI-generated drafts
  • Case outcomes, court rejections, or filing errors
  • API credits, add-ons, or storage upgrades
  • Account suspension or termination due to policy violations

Annual Subscriptions

  • Annual plans are prepaid and non-refundable.
  • No pro-rated refunds for early cancellation.

Service Changes

SmartVakheel.AI may modify, suspend, or discontinue services at its discretion. Any refunds or credits, if applicable, are provided only at SmartVakheel.AI's discretion.