Cancellation & Refund Policy
Subscription Cancellation
- Users may cancel their SmartVakheel.AI subscription at any time through account settings or customer support.
- Cancellation stops future renewals only.
- Access continues until the end of the current billing period.
- No partial or pro-rata refunds for unused time.
Refund Policy
SmartVakheel.AI follows a strict no-refund policy for subscriptions and digital services.
Refunds are considered only in rare cases, such as:
- Duplicate payment
- Failed transaction where amount was deducted but service not activated
- Legal or regulatory restrictions preventing service delivery
All refund requests must be raised within 7 days of the transaction date.
Refund Processing Time
- Approved refunds will be issued to the original payment method only.
- Refunds are processed within 7 to 10 business days, depending on bank and payment gateway timelines.
No Refund Scenarios
Refunds will not be provided for:
- Partial usage or non-usage
- Change of mind
- Dissatisfaction with AI-generated drafts
- Case outcomes, court rejections, or filing errors
- API credits, add-ons, or storage upgrades
- Account suspension or termination due to policy violations
Annual Subscriptions
- Annual plans are prepaid and non-refundable.
- No pro-rated refunds for early cancellation.
Service Changes
SmartVakheel.AI may modify, suspend, or discontinue services at its discretion. Any refunds or credits, if applicable, are provided only at SmartVakheel.AI's discretion.